Privacy Policy

Effective Date: April 2, 2026

Local Technician Alliance Corp (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, contact forms, phone calls, emails, and SMS communications. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have regarding your information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request service, schedule an appointment, fill out a form, or communicate with us. This information may include your name, phone number, email address, service address, and any details you provide about your appliance repair or service request.

We may also collect communication records, including emails, call details, appointment history, service request history, and SMS interactions related to your inquiry, appointment, or service experience.

In addition, our website may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and general usage information through cookies or similar technologies, to help us operate and improve the website.

2. How We Use Your Information

We use the information we collect to operate our business and provide services to you. This includes responding to inquiries, reviewing and processing service requests, scheduling and confirming appointments, contacting you about technician arrival times, sending service updates, providing customer support, and following up after a completed service visit.

We may also use your information to improve our website, improve our service operations, maintain our records, prevent fraud or misuse, and comply with legal obligations.

If you provide consent to receive SMS messages, we may use your phone number to send conversational and transactional text messages related to your request, including appointment confirmations, scheduling updates, technician arrival notifications, service reminders, and follow-up messages.

3. SMS Communications

If you opt in to receive SMS messages from Local Technician Alliance Corp, you agree to receive service-related text messages regarding your request, appointment scheduling, technician updates, and related customer service communications.

Message and data rates may apply. Message frequency may vary.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. How We Share Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, provide requested services, or comply with legal requirements. For example, we may share information with website providers, CRM systems, scheduling tools, communication platforms, payment processors, contractors, service providers, or other vendors that help us run our business and communicate with customers.

We may also disclose information if required to do so by law, legal process, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, prevent fraud, enforce our policies, or protect the safety of our customers, staff, or others.

5. Cookies and Website Usage Data

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site, improve website functionality, and enhance user experience. These tools may collect limited technical and browsing information, but they do not by themselves identify you personally unless you voluntarily provide information through a form or other contact method.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and communication records, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain appointment, service, and communication records for administrative, legal, and operational purposes.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, server, email transmission, or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may choose not to provide certain personal information, but doing so may limit our ability to respond to your request, schedule service, or communicate with you.

If you no longer wish to receive SMS messages from us, you may opt out at any time by replying STOP. If you would like to update or correct your contact information, you may contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Local Technician Alliance Corp
2053 Frederick Douglass Boulevard, Apt. LLB
New York, NY 10026
Email: support@lta-corp.com
Phone: (888) 719-5696